Please contact us if you cannot find an answer to your question.
Only you can access your Trading Account. Your Trading Account is password protected. Please do not share your password with anyone else.
Cybercriminals are always on the prowl, looking for weak links to break and crack. How can users, especially in this increasingly connected world, have complete assurance that their data is safe, wherever it may be located? We use 256 bits encryption to protect your data. 256 bits, supports the largest bit size and is practically unbreakable by brute force based on current computing power, making it the strongest encryption standard.
Your Trading Account is updated after every trading session. Generally there are five trading sessions a week (Monday through Friday). However, no trading takes place on days when there are stock exchange holidays.
You can send us an email at email@example.com from your official email address requesting a new password and our team will guide you through the process of generating a new password for your Trading Account.
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